Getting your Prime Gourmet favourites delivered is easy. You can place your order directly through our website www.primegourmet.ae, order via the Prime Gourmet app, or contact our Call Center by phone to 04 395 9053 or WhatsApp on 056 418 6262 and our team will be happy to assist you.

You can choose the payment option that works best for you. We accept online payments, card on delivery, and cash on delivery.

For orders within Dubai, we offer same-day delivery based on the delivery time slot you select at checkout. For deliveries to other Emirates, your order will be delivered the following day.

If the cut or size you’re looking for isn’t available on our website, simply get in touch with our Call Center to check availability and request a larger portion or whole cut. If you’re shopping in-store, our butcher team will be happy to assist you and prepare the cut you need.

We currently have 15 Prime Gourmet locations across Dubai, making it easier to shop your favourite cuts and products closer to home. Visit our Locations page to find the nearest store.

We currently have 15 Prime Gourmet locations across Dubai, making it easier to shop your favourite cuts and products closer to home. Visit our Locations page to find the nearest store.

We deliver across the UAE. To qualify for free delivery, the minimum order value is:
 • AED 300 for Dubai
• AED 500 for Abu Dhabi, Al Ain, Ajman, Fujairah, Ras Al Khaimah, Sharjah, and Umm Al Quwain

Keep your meat refrigerated at 5°C or below. For the best quality, we recommend consuming steaks within 5 days and minced meat within 3 days, unless otherwise stated on the packaging. Yes, you can also freeze the meat during its refrigerated shelf life. For freezing, keep it stored at -18°C.

Yes. All our meat is Halal and sourced in accordance with UAE Halal requirements and regulations.

Yes. Our meat is supplied chilled, with the exception of Japanese Wagyu and selected chicken, which may be supplied frozen.

We source our meat from trusted producers around the world, including award-winning Stockyard beef from Australia, grass-fed beef and lamb from New Zealand, A5 Japanese Wagyu from Japan, and milk-fed veal from the Netherlands.

Alongside beef and lamb, we also offer veal, chicken, frozen seafood, sauces, seasonings, and BBQ essentials. You’ll also find a selection of utensils and cooking accessories to help you plan and prepare the perfect BBQ.

Yes, we can marinate selected cuts for you. Pricing may vary depending on the cut, quantity, and marination required. Please contact our Call Center or in-store butcher team for more information.

Yes. If you would like your order to be vacuum sealed, simply leave a note when placing your order and our team will take care of it for you. This service is free of charge.

If you need to cancel your order, please contact our Call Center as soon as possible. Our team will assist you depending on the status of your order.

If you experience any issue with your order, please contact us immediately on 056 418 6262 and our team will be happy to assist you.

If you can’t find a specific product online, simply call our Call Center or send us a WhatsApp message. Our team will be happy to check availability and assist you with your order.